QC Tech Support · Pricing
$100an hour.
For everything.
197 common fixes, all at the same rate.
- PC troubleshooting
- Mac troubleshooting
- Windows installation
- Windows updates and upgrades
- macOS updates and upgrades
- Computer setup for new devices
- Laptop setup
- Desktop computer setup
- Slow computer optimization
- Computer cleanup
- Software installation
- Software troubleshooting
- Driver installation and updates
- Printer setup
- Scanner setup
- Webcam setup
- Microphone/audio troubleshooting
- Bluetooth troubleshooting
- External monitor setup
- Multi-monitor setup
- Wi-Fi troubleshooting
- Slow Wi-Fi troubleshooting
- Wi-Fi dead-zone troubleshooting
- Home Wi-Fi optimization
- Router installation
- Router configuration
- Mesh Wi-Fi installation
- Mesh Wi-Fi optimization
- Home network installation
- Ethernet network setup
- Network troubleshooting
- Network speed optimization
- Guest Wi-Fi setup
- Separate IoT network setup
- Parental-control network configuration
- Wi-Fi security configuration
- Router firmware updates
- Network device configuration
- Internet connection troubleshooting
- ISP equipment configuration
- Data backup setup
- Automated backup setup
- Cloud backup setup
- External hard-drive backup
- NAS backup setup
- Computer-to-computer data transfer
- New computer migration
- Photo backup
- Document backup
- Backup verification
- Backup troubleshooting
- Data organization
- File recovery assistance
- Hard-drive replacement and migration
- Storage upgrade
- Cloud storage setup
- Google Drive setup
- OneDrive setup
- iCloud setup
- Dropbox setup
- Antivirus installation
- Malware removal
- Virus troubleshooting
- Spyware/adware cleanup
- Browser security configuration
- Password manager setup
- Password security assistance
- Two-factor authentication setup
- Account security review
- Windows security configuration
- macOS security configuration
- Router security configuration
- Wi-Fi security audit
- Privacy settings optimization
- Phishing awareness assistance
- Scam-prevention education
- Secure device configuration
- Lost/stolen-device security assistance
- iPhone setup
- Android phone setup
- iPad setup
- Android tablet setup
- Phone-to-phone migration
- Phone-to-computer synchronization
- Contact synchronization
- Photo/video transfer
- Mobile backup setup
- iCloud troubleshooting
- Google account troubleshooting
- App installation and configuration
- Printer installation
- Wireless printer setup
- Printer sharing
- Scanner setup
- All-in-one printer configuration
- Printing troubleshooting
- Home-office setup
- Webcam setup for video calls
- Microphone/headset setup
- Home-office network configuration
- Smart TV setup
- Streaming device setup
- Chromecast setup
- Apple TV setup
- Smart speaker setup
- Smart home Wi-Fi troubleshooting
- Smart thermostat connectivity
- Smart doorbell connectivity
- Smart camera network setup
- IoT device configuration
- Smart-home device troubleshooting
- Home automation network troubleshooting
- Netflix setup
- YouTube setup
- Disney+ setup
- Prime Video setup
- Streaming device troubleshooting
- Smart TV troubleshooting
- Home theater network setup
- Gaming console network setup
- PlayStation network troubleshooting
- Xbox network troubleshooting
- Nintendo Switch network troubleshooting
- Remote computer troubleshooting
- Remote software installation
- Remote configuration
- Remote Windows support
- Remote Mac support
- Remote Wi-Fi troubleshooting
- Remote printer troubleshooting
- Remote security assistance
- Remote backup configuration
- Remote device setup
- Remote technology consultation
- Screen-sharing assistance
- One-time remote support
- Recurring remote support plans
- Computer purchasing advice
- Laptop purchasing advice
- PC specification advice
- Computer comparison
- New computer setup
- Data migration to new computer
- Account setup
- Software setup
- Email setup
- Browser setup
- Printer migration
- Backup migration
- Personalized technology consultation
- Email setup
- Gmail setup
- Outlook setup
- Apple Mail setup
- Email synchronization
- Email troubleshooting
- Email migration
- Contact/calendar synchronization
- Google account assistance
- Microsoft account assistance
- Apple ID assistance
- Account recovery guidance
- Password reset assistance
- Multi-device account synchronization
- Senior computer setup
- Senior smartphone setup
- Technology lessons
- Basic computer training
- Internet safety education
- Email training
- Video-call setup
- Photo management
- Online account assistance
- Printer assistance
- Password manager education
- Scam awareness training
- Remote assistance for family members
- Gaming PC setup
- Gaming PC troubleshooting
- Gaming console setup
- Gaming Wi-Fi optimization
- NAT troubleshooting
- Controller connectivity troubleshooting
- Steam setup
- Game launcher troubleshooting
- Gaming headset configuration
- Parental controls for gaming
- File organization
- Desktop cleanup
- Photo organization
- Duplicate-file cleanup
- Storage cleanup
- Cloud-file organization
- Digital document organization
- Computer housekeeping
- Software cleanup
- Startup optimization
+ $0travel, at your place
$0travel, remote
The rest, in small type, because it is simple.
Packages
- New computer, ready to go$2002 hours
- Wi-Fi tune-up$1501.5 hours
- Senior tech lesson (2 h)$2002 hours
Billing details
- One-hour minimum, then billed in 30-minute increments at the same rate. An extra half hour costs $50, not a full hour.
- A $75 travel fee applies to on-site visits across Greater Montréal. Outside that area we offer remote support only, with no travel fee.
- Payment by cash or Interac e-transfer, at the end of the visit.
- Prices shown are before tax. Applicable taxes are added to the invoice.
- If we do not solve the problem, the time is not billed. For an on-site visit, only the $75 travel fee still applies.
Pricing and billing
How much does it cost?
$100/h for everything: troubleshooting, setup, lessons, on-site or remote. There's no different rate depending on the device or how hard the problem is. Minimum billing is one hour; beyond that, time is counted in 30-minute increments at the same rate, so an extra half hour costs $50. Prices are before tax. We give you a time estimate before starting.
Is there a travel fee?
Yes: $75 per on-site visit, a flat amount added to the $100/h. It covers the round trip and parking. There is no travel fee for a remote session. Outside Greater Montréal we offer remote support only, with no travel fee.
Do you charge for the diagnosis?
The first call is free: tell us what's happening and we'll say honestly whether it's something we can fix, roughly how long it should take, and whether a visit is needed at all. Once the work starts, diagnosis time is part of the job and is billed at the normal $100/h rate, like everything else.
What payment methods do you accept?
We accept cash and Interac e-transfer. Payment is made at the end of the visit, once you've seen the result. You receive an itemized receipt showing the time billed and the travel fee, if one applies.
What if the problem isn't fixed?
Some problems come down to failed hardware or an outage at a provider, and no amount of on-site work will fix them. When that happens we tell you quickly rather than running up hours: you'll know what's wrong, what a repair would cost elsewhere, and whether it's worth it. If we do not solve the problem, the time is not billed. For an on-site visit, only the $75 travel fee still applies.
A question about the price? Call us, 438 812-6085. Every day, 8 a.m. to 10 p.m..
QC Tech Support · Pricing