QC Tech Support

Security & Privacy

Malware, fake warnings, weak passwords: we clean things up and lock them down.

Individuals and families, Seniors, Small businessesAt your place or remote

A warning window that won't close, an email account sending messages by itself, one password reused everywhere: all fixable, and mostly preventable. We clean the device, turn on two-factor authentication (a second proof of identity on top of your password), and take the time to show you what a real scam actually looks like.

An open laptop on a desk, the screen showing a blurred update window, a notebook and pen beside it.
Updates done. Passwords written in the right place.

What's included

  1. Antivirus installation
  2. Malware removal
  3. Virus troubleshooting
  4. Spyware/adware cleanup
  5. Browser security configuration
  6. Password manager setup
  7. Password security assistance
  8. Two-factor authentication setup
  9. Account security review
  10. Windows security configuration
  11. macOS security configuration
  12. Router security configuration
  13. Wi-Fi security audit
  14. Privacy settings optimization
  15. Phishing awareness assistance
  16. Scam-prevention education
  17. Secure device configuration
  18. Lost/stolen-device security assistance

On site or remote?

  1. This service works remotely as well as on site. We pick together whichever is fastest for you.
  2. $100/hrTravel fee $75. One-hour minimum, then billed in 30-minute increments at the same rate. An extra half hour costs $50, not a full hour.See pricing

Packages

  1. Senior tech lesson (2 h)$2002 hoursTwo hours at your own pace, on your own devices, no jargon, with a printed cheat sheet.What's included Topics you choose (email, photos, video calls…) · Guided practice on your own device · How to spot a tech-support scam · Printed cheat sheet to keep · One follow-up question by phone included.
  1. Phones & TabletsIndividuals and families, SeniorsAt your place or remote
  2. Printers & Home OfficeIndividuals and families, Small businessesAt your place or remote
  3. Smart Home & Connected DevicesIndividuals and familiesAt your place or remote

A question, a problem, or just to find out if we can help: Call us 438 812-6085. We answer in French or English.

Hours Every day, 8 a.m. to 10 p.m.

Contact us