At your place, a real person comes.

$100/hr + $75 travel

Rather remote?

An open tool bag on a kitchen chair: coiled cables, adapters, a small screwdriver, a USB key.

Remotely, the same person connects.

$100/hr, no travel fee

Rather at your place?

A laptop on a dining table, the shared screen showing a cursor, a hand on the mouse, a cup of tea.

The screen stays black on a Tuesday morning.

The laptop will not turn on, the printer "is not responding", the Wi-Fi drops in the back bedroom. It is not your fault: these devices are built to be sold, not understood.

A closed laptop on a kitchen table in grey morning light, a cup beside it. — A Montréal kitchen, 7:40 a.m.

Email wants a password nobody knows.

A locked account, a window that looks alarming, a program that moved. Nothing is broken, and you would rather not wait for someone to drive over.

An open laptop on a kitchen table, a small blurred call window on the screen, an older hand on the mouse, a handset beside it. — One call, a shared screen, twenty minutes.

The visit, step by step

You call. We set a time, usually within 48 hours.

We arrive with the bag: cables, adapters, a rescue USB key. We look, and we explain what we see.

It works, and you know why. We leave written notes before we go.

The visit, step by step

You call. We agree on a time, usually within 48 hours.

You open a link, we see your screen. You keep control and you can end it whenever you want.

It gets fixed while you watch. We explain every step in plain words.

One rate

$0/hr

+ $0 travel

Travel across Greater Montréal. One-hour minimum, then 30-minute increments. If the problem is not solved, the time is not billed.

One rate

$0/hr

$0 travel

Anywhere in Québec. One-hour minimum, then 30-minute increments. If the problem is not solved, the time is not billed.

A patient technician explains a tablet to an older woman in her living room. — A lesson at your pace, on your own tablet.

Tech help designed for seniors

We take the time. One step at a time, repeated without sighing, and we leave written notes behind. We can also talk things through with a family member if you like.

See senior tech help

For small businesses too

Workstations, networking, backup and everyday security for shops and offices under twenty people. Same hourly rate, no contract.

Talk about your business

A small office with two workstations, a router and a printer, late-afternoon light. — A small office: backups checked, network printer, guest Wi-Fi.

One visit. Yours.

$100/hr + $75 travel

Call, and we work out together what is fastest for you. We answer in French or English.

Call us 438 812-6085Every day, 8 a.m. to 10 p.m.

A kitchen table in the evening: an open laptop, a phone beside it, a notepad, a cup of tea, one warm lamp. — The table, after.

One visit. Yours.

$100/hr, no travel fee

Call, and we work out together what is fastest for you. We answer in French or English.

Call us 438 812-6085Every day, 8 a.m. to 10 p.m.