IT support · Montréal and remote
When the tech gives up, a real person shows up.
Computers, Wi-Fi, phones, printers, security. At your home in Montréal or remotely anywhere in Québec. One rate: $100/hr.
Chapter 1
The problem
It worked for years. Then one morning, nothing.
The screen stays black. The Wi-Fi drops in the back bedroom. The printer "is not responding". Email wants a password nobody knows.
It is not your fault. These devices are built to be sold, not understood. And the nephew who "knows computers" is not always free.
Chapter 2 · We come to you
A real, patient person who comes to your home. Or connects remotely.
You call. We set a time. We arrive with the tools, take a look, and explain in plain words what is going on and what we are doing. Nothing is "fixed" until you understand how it works.
Chapter 3
What we fix
One person for everything with a plug or a battery.
14 areas · 197 common fixes
- Computer & Laptop SupportSlow, crashing or refusing to start? We get your computer working again, PC or Mac.
- Wi-Fi & Home NetworkingDead zones, slow Wi-Fi, connections that drop: we get coverage into every room of the house.
- Data & BackupPhotos, documents, email: we set up a backup that runs on its own and we check that it works.
- Security & PrivacyMalware, fake warnings, weak passwords: we clean things up and lock them down.
- Phones & TabletsNew phone, photos to move, iCloud stuck: we handle the jump from one device to the next.
- Printers & Home OfficePrinter offline, scanner silent, camera freezing mid-meeting: we get the home office working.
- Smart Home & Connected DevicesThermostat, doorbell, cameras, speakers: connected to the network and working together.
- TV, Streaming & EntertainmentNetflix buffering, TV losing Wi-Fi, console offline: we get the living room sorted.
- Remote SupportMany problems get solved by screen-share, with no visit and no $75 travel fee.
- New Computer & Tech AdviceWe tell you what to buy for your actual needs, then set it up and move everything over.
- Email & Online AccountsMail not coming in, account locked, password forgotten: we get you back in, properly.
- Senior-Friendly Tech HelpTime, patience and clear explanations, as much for learning as for fixing.
- GamingLag, strict NAT, controllers dropping out: we sort the PC, the console and the network.
- Digital OrganizationA cluttered desktop, duplicate photos, a full drive: we put things back in order for good.
Chapter 4
Who it is for
Tech help designed for seniors
We take the time. One step at a time, repeated without sighing, and we leave written notes behind. We can also talk things through with a family member if you like.
For small businesses too
Workstations, networking, backup and everyday security for shops and offices under twenty people. Same hourly rate, no contract.
Chapter 5
One rate
The same price for everyone and every service. No hidden plans, no surprise fees.
- Hourly rate
- $100/hr
- Travel fee
- $75
- Remote
- $0
First hour remote: $100. At your home: $175.
Chapter 6
Call us
A question, a problem, or just to find out if we can help: Call us 438 812-6085. We answer in French or English.
Hours Every day, 8 a.m. to 10 p.m.
At your home in Montréal, Laval, Longueuil, Brossard, Saint-Lambert, Westmount, Mont-Royal, Dollard-des-Ormeaux, Pointe-Claire, Repentigny. Remote support anywhere in Québec.
