QC Tech Support

Senior-Friendly Tech Help

Time, patience and clear explanations, as much for learning as for fixing.

SeniorsAt your place or remote

We don't talk louder here, we talk clearer. We take the time to explain each step, write instructions on paper when that helps, and go back over anything unclear without sighing. We set up the computer or phone so it's easy to read and use, get video calls with family working, and show you exactly what a fake tech-support warning looks like.

An older woman’s hands holding a tablet at a living-room table, another hand pointing at the screen.
A lesson at your pace, on your own tablet.

What's included

  1. Senior computer setup
  2. Senior smartphone setup
  3. Technology lessons
  4. Basic computer training
  5. Internet safety education
  6. Email training
  7. Video-call setup
  8. Photo management
  9. Online account assistance
  10. Printer assistance
  11. Password manager education
  12. Scam awareness training
  13. Remote assistance for family members

On site or remote?

  1. This service works remotely as well as on site. We pick together whichever is fastest for you.
  2. $100/hrTravel fee $75. One-hour minimum, then billed in 30-minute increments at the same rate. An extra half hour costs $50, not a full hour.See pricing

Packages

  1. Senior tech lesson (2 h)$2002 hoursTwo hours at your own pace, on your own devices, no jargon, with a printed cheat sheet.What's included Topics you choose (email, photos, video calls…) · Guided practice on your own device · How to spot a tech-support scam · Printed cheat sheet to keep · One follow-up question by phone included.
  1. GamingIndividuals and familiesAt your place or remote
  2. Digital OrganizationIndividuals and families, Small businessesAt your place or remote
  3. Computer & Laptop SupportIndividuals and families, Small businessesAt your place or remote

A question, a problem, or just to find out if we can help: Call us 438 812-6085. We answer in French or English.

Hours Every day, 8 a.m. to 10 p.m.

Contact us