QC Tech Support

Email & Online Accounts

Mail not coming in, account locked, password forgotten: we get you back in, properly.

Individuals and families, SeniorsAt your place or remote

Email is usually the key to every other account you own: when it goes down, the rest follows. We set it up on each of your devices, sync contacts and calendar, and walk you through the official account-recovery steps when access is lost. We never ask for your passwords by email or text.

An open laptop on a dining table, a sheet of handwritten notes and a pen beside it, a cup of coffee.
The account recovered. The password written down.

What's included

  1. Email setup
  2. Gmail setup
  3. Outlook setup
  4. Apple Mail setup
  5. Email synchronization
  6. Email troubleshooting
  7. Email migration
  8. Contact/calendar synchronization
  9. Google account assistance
  10. Microsoft account assistance
  11. Apple ID assistance
  12. Account recovery guidance
  13. Password reset assistance
  14. Multi-device account synchronization

On site or remote?

  1. This service works remotely as well as on site. We pick together whichever is fastest for you.
  2. $100/hrTravel fee $75. One-hour minimum, then billed in 30-minute increments at the same rate. An extra half hour costs $50, not a full hour.See pricing

Packages

  1. Senior tech lesson (2 h)$2002 hoursTwo hours at your own pace, on your own devices, no jargon, with a printed cheat sheet.What's included Topics you choose (email, photos, video calls…) · Guided practice on your own device · How to spot a tech-support scam · Printed cheat sheet to keep · One follow-up question by phone included.
  1. Senior-Friendly Tech HelpSeniorsAt your place or remote
  2. GamingIndividuals and familiesAt your place or remote
  3. Digital OrganizationIndividuals and families, Small businessesAt your place or remote

A question, a problem, or just to find out if we can help: Call us 438 812-6085. We answer in French or English.

Hours Every day, 8 a.m. to 10 p.m.

Contact us