QC Tech Support

TV, Streaming & Entertainment

Netflix buffering, TV losing Wi-Fi, console offline: we get the living room sorted.

Individuals and families, SeniorsAt your place or remote

A picture that freezes mid-movie is almost always the network, rarely the subscription. We check the signal all the way to the living room, set up the TV and its apps, and connect consoles so online play works. We can also simplify remotes and inputs so everyone in the house can find what they want.

A television in a living room at night, its screen showing a blurred menu, a remote on the armchair.
Saturday’s film, without the neighbour’s password.

What's included

  1. Netflix setup
  2. YouTube setup
  3. Disney+ setup
  4. Prime Video setup
  5. Streaming device troubleshooting
  6. Smart TV troubleshooting
  7. Home theater network setup
  8. Gaming console network setup
  9. PlayStation network troubleshooting
  10. Xbox network troubleshooting
  11. Nintendo Switch network troubleshooting

On site or remote?

  1. This service works remotely as well as on site. We pick together whichever is fastest for you.
  2. $100/hrTravel fee $75. One-hour minimum, then billed in 30-minute increments at the same rate. An extra half hour costs $50, not a full hour.See pricing

Packages

  1. Wi-Fi tune-up$1501.5 hoursWe measure, fix and document your network so the dead zones go away.What's included Coverage test in every room · Router repositioning or reconfiguration · Firmware and channel updates · Network security and guest network · Written recommendations if hardware is missing.
  1. Remote SupportIndividuals and families, Small businessesAt your place or remote
  2. New Computer & Tech AdviceIndividuals and families, Seniors, Small businessesAt your place or remote
  3. Email & Online AccountsIndividuals and families, SeniorsAt your place or remote

A question, a problem, or just to find out if we can help: Call us 438 812-6085. We answer in French or English.

Hours Every day, 8 a.m. to 10 p.m.

Contact us