QC Tech Support

Remote Support

Many problems get solved by screen-share, with no visit and no $75 travel fee.

Individuals and families, Small businessesAt your place or remote

You call, we send a link, you click: we see your screen and work while you watch. You keep the mouse, you see everything we do, and you can end the session whenever you like. There's no travel fee for a remote session: only the $100/h, billed for the time actually used.

An open laptop on a kitchen table, the screen showing a blurred video-call window, a hand on the mouse.
One call, a shared screen, you keep control.

What's included

  1. Remote computer troubleshooting
  2. Remote software installation
  3. Remote configuration
  4. Remote Windows support
  5. Remote Mac support
  6. Remote Wi-Fi troubleshooting
  7. Remote printer troubleshooting
  8. Remote security assistance
  9. Remote backup configuration
  10. Remote device setup
  11. Remote technology consultation
  12. Screen-sharing assistance
  13. One-time remote support
  14. Recurring remote support plans

On site or remote?

  1. This service works remotely as well as on site. We pick together whichever is fastest for you.
  2. $100/hrTravel fee $75. One-hour minimum, then billed in 30-minute increments at the same rate. An extra half hour costs $50, not a full hour.See pricing
  1. New Computer & Tech AdviceIndividuals and families, Seniors, Small businessesAt your place or remote
  2. Email & Online AccountsIndividuals and families, SeniorsAt your place or remote
  3. Senior-Friendly Tech HelpSeniorsAt your place or remote

A question, a problem, or just to find out if we can help: Call us 438 812-6085. We answer in French or English.

Hours Every day, 8 a.m. to 10 p.m.

Contact us